Contact
Write to keita.smith@twixalot.com. Tell us which phone you use and what you were doing when the problem happened. Please don’t include birth details unless we need them to help.
What if I don’t know my birth time?
Add your birth details without it. Planets are placed for midday where you were born, which is close for everything except the Moon, which can move about 6° either side. Your Rising sign, Midheaven and houses are left out, because they change every few minutes and Celestia won’t guess them.
Why isn’t my sign the constellation the Sun was in?
Western astrology uses the tropical zodiac: twelve equal signs measured from the March equinox. Over about two thousand years the equinox has drifted against the stars, so the signs and the constellations they are named after no longer line up. The Zodiac tab shows the real constellations; your chart uses the signs.
Why does Celestia ask about the clocks changing?
When clocks go back, one hour happens twice, so a birth time in it could be either: Celestia asks which you mean rather than picking one. When clocks go forward, an hour is skipped, so a time in it never happened there and Celestia asks you to check it.
What is a transit?
A planet in today’s sky making an aspect to a planet or point in your birth chart. Celestia lists one while it is within a narrow orb, and says whether it is moving towards exact or away from it.
Which house system is used?
Placidus, the most widely used. Near the poles, where Placidus can’t be drawn for some times, Porphyry is used instead and your chart says so.
Does Celestia predict the future?
No. It shows where the planets are and what astrology traditionally says about them, for reflection. It doesn’t forecast events.
How do I move my details to a new phone?
On your old phone, open Settings, tap Account and add your email. On the new phone, open the same screen and sign in with that email. Your birth details and the people you’ve added come with you.